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The Cash allowance of Rs. 1000/- per month to the Cashiers is merely useless, because it will not cover the risks taken by the Cashiers to any extent. Fake not menace has increased abnormally in these days, variation in denomination of a section can not be found by the counting machines. The counting machines are third grade which are giving wrong numbers and thereby the Cashiers are loosing money.
There are other types of defective notes found in sections like number less notes, burnt notes, oiled notes, soiled notes, washed notes which can not be found immediately in the presence of the customers to return the notes to the customers on the spot.
The sorting machines can not be readily operated on the counter. Sorting is done in the back counter seats by Attendars some time later. Then the customers are refusing to reimburse the notes, questioning the proof that they have come in their cash only. So the cash counters should be increased in all the branches to relieve the cashiers of some tensions. All the quarrels are in cash counters only, because of big lines in the cash counters. Latest type cash counting machines, denomination variation catching machines should be supplied. Fake notes also can not be detected by the sorting machines immediately they can be detected by manual verification. So latest type of sorting machines should be supplied.
To accommodate these sorting machines big cash cabins should be made. All the Heads of Accounts should be on-lined.
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If additional staff is posted there is no room for them to sit, because the bank branches are always situated in rented buildings without good ventilation, no parking place, no dining room, toilets of worst conditions, some time water coming and some times water not coming.
The bank branches are not fully air conditioned even though they are using computers. Computers require fully air conditioned accommodation. All the Heads of the Accounts are not onlined. Because of this, they are making entries as just MTs, which are not seen by the corresponding branches and credited into accounts. Example is my vehicle loan account.
Because Vehicle Loan accounts are not on-lined installments have been sent as MTs to respective branches where loan is taken, they have not taken into account all the installments, some are missing.
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